Frequently Asked Questions
Q: How many images will be available for viewing?
A: On average our clients have about 75 different photographs to choose from and consistently have anywhere from 20-30 "favorites” that they would like printed, framed, or in an album.
Q: Do you offer a collection of the digital images from the session?
A: Yes, every image you include in your album, as a matted print, or framed piece comes with a social media sized digital file for sharing online. These digitals may be upgraded to printable digital files at your ordering appointment.
Q: Do you include an online gallery?
A: Yes, every image you include in your album, as a matted print, or framed piece comes inside of an online gallery to order smaller prints, send to family, and share online.
Q: I'd like to have a family session, but my kids and husband hate having their picture taken. What do I do?
A: Totally understandable! If you head over to our Yelp or Google Review page you’ll find that parents just like you had this same concern and it washed away once the session began. We have a way of making the sessions more enjoyable, and less of the "sit here, tilt your head, and smile" type of thing. While we'll certainly give you direction and suggest where the light is best, the goal of the session is to document authentic emotion, and connection between you and your loved ones.
When you reserve your session date you'll receive our exclusive session guide that will help you navigate the waters of what to wear, and how to make the session enjoyable. If you have specific concerns, we'd love to chat about them with you in person, or over the phone.
Q: What do I wear?
A: We will send you our exclusive online Session Guide which includes details on how to pair the perfect outfit for your portraits, as well as visual examples. The Session Guide is sent to you via e-mail upon reserving your date.
Q: When do I order my prints?
A: Images are typically ready for viewing within 1 week of your session.. The Premiere is when your photographer will meet with you to show you the images from your session. From there you'll be able to narrow it down to your favorite images and choose if you'd like your favorites in an album, or on the walls of your home.
Q: Do you frame my prints?
A: Yes. Since we are a Full Service Studio we believe in delivering the finish product. Majority of our prints and canvas options come framed and ready to hang. We're even more than happy to hang your portraits for you. We have a wide range of complimentary frames available.
Q: What's a Premiere?
A: This is the time you'll meet with your photographer either via zoom, or at your home. We find meeting at your home is great for families who want to hang portraits on their wall. You're welcomed to enjoy drinks, and treats while you enjoy watching a custom slideshow of your session with your family. From there we'll have framed prints, canvases, and albums on display so you can choose how you'd best like to enjoy your portraits throughout the year, and preserve your photographs for generations to come.
Q: Will you hang my portraits for me?
A: Yes, any framed portraits you order through Kincannon Photography will have the option of our delivery and installation service.